about-project :

As an IT Technician, you will provide hands-on local IT support for the Poznań office, ensuring smooth operations of workplace technology, meeting rooms, end-user devices, and local infrastructure. You will act as the first point of local intervention, supporting users, coordinating with the IT Service Desk and external providers, and maintaining high standards of service and availability.
This position offers a unique opportunity to join the IT Workplace Team with visibility across the EMEA organization, helping you develop both technical expertise and business partnering skills to advance your career. We offer a 1 year contract with the possibility of extending the employment.

responsibilities :

Providing on-site IT support for end users, including the use of Microsoft 365 tools
Provisioning end user devices using Microsoft Intune
Managing and maintaining meeting room and video conferencing equipment
Supporting local IT infrastructure, server rooms, cabling, and network devices
Maintaining accurate inventories of IT assets, mobile devices, and accessories
Supporting mobile device setup, synchronization, and repair coordination
Acting as a local escalation point for IT Service Desk tickets
Coordinating with external vendors and service providers within defined scope
Supporting printer operations and basic troubleshooting
Assisting with local software installations and license tracking
Managing IT supplies and accessories

requirements-expected :

Education
Technical education or degree in Information Technology, Computer Science, or a related field
Relevant certifications or equivalent practical experience will be considered an advantage
Experience
Previous experience in an IT Technician / IT Support role
Hands-on experience supporting end users in a corporate or shared services environment
Experience working with an IT Service Desk model and ticketing systems (e.g. ServiceNow) is an asset
Technical Skills
Good working knowledge of Microsoft 365 (Outlook, Teams, Excel, SharePoint Online)
Experience with end-user hardware, peripherals, mobile devices, and printers
Basic understanding of networking, cabling, and local IT infrastructure
Familiarity with meeting room and video conferencing systems
Experience with IT asset management and documentation
Languages
English – working proficiency (minimum B2 level)
Soft / Behavioral Skills
Strong customer service and problem solving mindset
Good communication skills and ability to support users with varying technical knowledge
Ability to work independently and manage multiple tasks
Attention to detail and good organizational skills
Willingness to perform hands-on, on site support activities

offered :

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive payment; we will provide you:
A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
A diverse and inclusive team.
We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.

benefits :

responsibilities :