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IT Technical L2/L3 Support
  • Warsaw
IT Technical L2/L3 Support
Warszawa, Warsaw, Masovian Voivodeship, Polska
Remodevs
8. 11. 2024
Informacje o stanowisku

The ideal candidate is someone who worked in technical support previously (ideally L2/L3), has some technical awareness and is fluent in English.


Responsibilities:

● Monitoring and debugging Beta community bug reports, suggestions and forum posts

● Releasing Beta-staged versions to the community via Centercode

● Identifying important and critical issues to track and report about to internal team


Minimum Qualifications:

● High level English speaker - be able to write and communicate verbally in proficient English, using technical and testing related terminology

● 1+ year in L2 Technical Support or 1+ year in manual QA

● Familiarity with bug tracking systems and test management tools

● Task oriented - able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements


Preferred Qualifications:

● Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS)

● Experience utilizing log files to debug and analyze issues

● Experience in operating test tools and conducting analysis of test data

● Good understanding of Client-Server architecture


  • Praca Warszawa
  • Administrator IT Warszawa
  • Specjalista ds. bezpieczeństwa IT Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


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