Informacje o stanowisku

Are you dreaming of a job that allows you to solve problems, think creatively, and continuously develop yourself?

We are seeking enthusiasts of the IT field and new technologies with a passion for customer service and proficiency in French or Spanish, as well as English communication skills! Join our dynamic team as a IT Support Specialist in a international company in the furniture industry and assist colleagues from other countries in resolving IT issues!

What we expect

• proficiency in French or Spanish at a minimum B2 level
• proficiency in English at a minimum B2 level
• technical and IT skills
• interest in networks, databases, programming, and computer tinkering
• previous experience in a similar position (helpdesk/first-line IT support) is a plus
• openness to learning and development
• customer service experience
• teamwork and communication skills
• quick learning and problem-solving abilities
• flexibility to work on a rotating schedule between 7:00 AM and 8:00 PM (7 days a week)

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• employment based on a temporary employment contract with the possibility of transitioning to permanent employment
• the opportunity to work remotely 80% of the time (4 days per month at the office in Warsaw)
• necessary equipment for work
• a comprehensive package of introductory training
• flexible working hours
• work on a rotating schedule (between 7:00 AM and 8:00 PM, 7 days a week)
• a benefits package (private medical care, sports card, meal card)
• the opportunity to use foreign languages in your daily work
• gaining valuable experience and knowledge alongside specialists

Your tasks

• technical and IT support through various support channels
• assistance in foreign languages (French or Spanish and English)
• resolving incoming issues in a timely manner
• performing duties in accordance with processes, rules, and guidelines
• collaboration within the IT Service Desk team
• monitoring all open support cases

Warszawa - Oferty pracy w okolicznych lokalizacjach