technologies-expected :

responsibilities :

Your role:
1st and 2nd level support for PC workstations and mobile devices (MDM), including new installations and update management – mainly remote service
▪ Active support and helpdesk as well as request processing in the ITSM / ITAM ticket system
▪ Administration of the IT infrastructure (server, printer, telephone system, VoIP, software, etc.) incl. documentation of tasks
▪ Maintenance and monitoring of backup and endpoint protection
▪ Troubleshooting
▪ Ensuring top-level customer service (internal customers)
▪ User trainings

requirements-expected :

Our requirements:
Educational background in IT / System Administration
▪ At least 2 years of professional experience in IT Service Support or System Administration
▪ Very good knowledge of the support of Windows 11, Office 365, teams, etc.
▪ Good knowledge of server administration (Windows 2019) and Microsoft Active Directory
▪ Ideally user knowledge of ITSM/ITAM (Ivanti) and MDM (Airwatch) systems
▪ A structured and efficient way of working
▪ Distinctive ability to work in a team
▪ Ability to communicate in German and English with internal customers – both mandatory.

offered :

We offer:
Be part of an internationally successful group with strong brands
▪ Permanent employment contract (UoP)
▪ A nice and motivated Team
▪ Competitive salary package
▪ Life Insurance, Private Healthcare (80%), Bonus Options, Laptop & Phone, Multisport (50%)

benefits :

responsibilities :