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IT Support Specialist with French
  • Kraków
IT Support Specialist with French
Kraków, Kraków, Lesser Poland Voivodeship, Polska
Cyclad
22. 1. 2026
Informacje o stanowisku

about-project :


  • Location: Katowice, Opole, Lublin - hybrid work model
  • Working hours: Monday-Sunday (different shifts between 7:00 - 22:00, 7 or 8 hours per day)
  • Languages: English & French
  • Type of employment: long-term contract of employment
  • Level: Mid
  • Salary: 6000 - 6600 PLN gross

responsibilities :


  • Act as the first point of contact for IT support requests
  • Provide user support via phone, email and ticketing tools
  • Resolve or escalate incidents according to procedures and SLAs
  • Document solutions and follow up on tickets
  • Handle high-priority incidents and user account management
  • Collaborate with internal IT teams and key users

requirements-expected :


  • Fluent in French and English
  • Experience in IT support/service desk area
  • Knowledge of operating systems and common business applications
  • Strong communication, problem-solving and teamwork skills

offered :


  • Full-time job agreement based on employment contract
  • Private medical care
  • Life insurance
  • Multisport card
  • Access to several learning platforms

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • dental care
  • extra social benefits

  • Praca Kraków
  • Administrator IT Kraków
  • Specjalista ds. bezpieczeństwa IT Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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