IT Support Specialist with Brazilian Portuguese
- Kraków
IT Support Specialist with Brazilian Portuguese
Kraków, Kraków, Polska
Cyclad Sp. z o.o.
25. 10. 2025
Informacje o stanowisku
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We are looking for a motivated individual who wants to start their career in IT! As a IT Support Specialist, you will be part of technical support team, helping to ensure that the company`s systems, hardware, and software run smoothly. No prior experience is required, we provide full training and mentorship.
IT Support Specialist with Brazilian Portuguese
Numer referencyjny: PL25/KTW/DS/IC
Miejsce pracy: Kraków
Project information:
- Type of project: IT Support
- Location: Katowice / Opole / Lublin / Kraków
- Working hours: 24/7
- Languages: English & Brazilian Portuguese
- Type of employment: long-term contract of employment
Responsibilities:
- Provide first-line technical support to users
- Assist with the installation, configuration, and updating of computer hardware and software
- Diagnose and resolve basic hardware, software, and network issues
- Create and maintain technical documentation
- Collaborate with other IT team members on ongoing projects
Requirements:
- Strong interest in technology and willingness to learn
- Problem-solving and analytical thinking skills
- Good communication skills
- Very good knowledge of Brazilian Portuguese and English
- Basic knowledge of ServiceNow (nice to have)
We offer:
- Private medical care and life insurance
- Access to a flexible benefits platform
- Participation in social and sustainability initiatives
- Buddy program and mentorship support
- Extensive training and certification opportunities
- E-learning platforms
