Informacje o stanowisku

technologies-expected :

• SQL
• ITIL

• The Product is a service designed to support company Price Managers globally in Parts Pricing.
• The Run-Time Team is responsible for delivering support, knowledge, and maintenance for the solution, business users, stakeholders, and legacy systems.
• This opportunity offers valuable experience and insight into the Pricing area, as well as a chance to interact with the Intelligent Part Pricing Management ecosystem.
• The Parts Pricing application interfaces with a number of legacy systems from different brands, with EDW/DataMart at the core.

• Provide technical support and maintenance for the Parts Pricing application and related systems.
• Assist business users and stakeholders with troubleshooting and resolving issues.
• Collaborate with the Run-Time Team to ensure the stability and growth of the Product.
• Analyze and interpret data to support pricing decisions and strategies.
• Maintain and update documentation related to support processes and procedures.
• Continuously seek opportunities for process improvement and optimization.
• Analyze business requirements and translate them into technical specifications.
• Work with developers and IT support to design and implement system improvements.
• Monitor system performance and troubleshoot issues as they arise.
• Develop and maintain system documentation, including user guides and technical manuals.
• Collaborate with stakeholders to identify opportunities for system enhancements and optimizations.

• At least 3 years of professional experience in (technical) support and system analysis.
• Strong analytical skills.
• Experienced with SQL.
• ITIL fundamentals.
• Proficient in data analysis and database management.
• Experienced with system integration and data migration.
• Familiar with software development lifecycle (SDLC) methodologies.
• Excellent communication skills in English.
• A continuous improvement mindset.
• A We can do it! attitude.

• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• Exposure to cutting-edge technologies and industry practices.
• The chance to work with a global team and diverse stakeholders.

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