Informacje o stanowisku

• B2B Contract via Michael Page
• Hybrid work from Warsaw (3 days from the office)

About Our Client

Our client is one of the leading clinical research companies.

Job Description

• Ensure seamless technology onboarding for new hires and ongoing IT support for employees.
• Manage equipment procurement, coordinate onboarding activities, and provide technical support.
• Provide basic on-site IT support for a small office (15-30 people) in Warsaw. Provide first-level technical support during onboarding.
• Manage vendor relationships and track orders for timely delivery.
• Prepare devices with up-to-date configurations and licenses.
• Facilitate onboarding: set up accounts, configure laptops, arrange equipment shipments.
• Coordinate retrieval of materials from off-boarded users.
• Collaborate with remote IT support teams for consistent service. Address and resolve equipment request tickets.
• Update IT systems and trackers regularly.
• Communicate with HR and other departments to align onboarding processes.
• Assist in conversion processes for employees transitioning roles or contract statuses.

The Successful Applicant

• At least 2 years of experience in a similar position.
• Must have experience with Microsoft Windows, Office 365 Suite, Microsoft Intune, and Autopilot.
• Demonstrated IT support experience, particularly in onboarding and managing equipment. Capable of providing basic on-site IT support and independently resolving technical issues.
• Strong problem-solving abilities and effective multitasking skills.
• Excellent organizational and time management capabilities.
• Strong written and verbal communication skills with a focus on customer service.
• Knowledge of IT procurement processes and vendor management is advantageous.
• Familiarity with IT service management tools and practices.
• Bachelors degree in Information Technology, Computer Science, or a related field.
• Certifications such as CompTIA A+, ITIL, or similar credentials.
• Experience with onboarding processes in multinational or remote settings.
• Fluency in English and Polish; additional language skills are a plus.

Whats on Offer

• B2B contract via Michael Page
• Hybrid work from Warsaw office (3 days from the office)
• Hourly rate: 75-95 PLN/h net+VAT
• Possibility to grow in a global organization

Warszawa - Oferty pracy w okolicznych lokalizacjach