Hardware Setup and Installation: You are responsible for installing new workstation computers and printers, ensuring they are configured in accordance with Worldline policies and specific user requirements
Troubleshooting and Repair: Your responsibility is to diagnose and resolve hardware and software issues on workstations, tackling network connectivity problems, software errors, and peripheral malfunctions.
Assistance in Network Configuration and Maintenance: Senior IT specialist provides onsite support to the global office network team by assisting in the physical setup and troubleshooting of routers, switches, and other network devices. He is crucial during remote configurations and migration projects to ensure seamless connectivity.
User Support and Training: You assist users with technical issues and provides training on new systems or software, ensuring they can effectively utilize Worldline’s corporate IT technology solutions.
Inventory Management: local OSS maintains accurate records of Worldline’s corporate IT hardware, ensuring all inventory documentation is up-to-date and precise.
requirements-expected :
Preferably a university degree in IT, Telecommunications, or IT Security. Alternatively, relevant professional certifications will also be considered
Previous experience in an IT Support role (1st or 2nd line)
Proven experience in coordinating IT projects
Excellent command of both Polish and English (spoken and written)
Strong teamwork skills, clear communication, and a proactive approach to knowledge sharing
