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Job Category:

Other

EU work permit required:

Yes

Job Reference:

e66c26594700

Job Views:

10

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

• Own and resolve incidents escalated by 1st Line Support with a focus on accuracy and timeliness.
• Troubleshoot hardware, software, and network issues in hybrid and cloud environments.
• Ensure security by managing phishing threats, MFA, and access reviews.
• Collaborate with IT teams, including 3rd Line Support and external vendors.
• Conduct access audits and maintain compliance across systems.
• Support and train Service Desk teams to enhance service capabilities.
• Drive process improvement and contribute to the "Shift-Left" strategy.

Minimum Requirements:

• 3+ years in IT systems engineering or administration, with 2nd/3rd Line experience.
• Proficient in managing Microsoft 365 environments, including PowerShell and SCCM.
• Strong problem-solving and troubleshooting skills in hybrid (cloud/on-prem) environments.
• Certifications like Microsoft Certified: Enterprise Administrator Expert are a plus.
• Excellent communication and collaboration skills.
• Familiarity with security and compliance frameworks for IT systems.

Additional Information:

• Impactful Role: Drive innovation and transformation at a brand-new IT hub.
• Career Growth: Opportunities to advance in a cutting-edge technical environment.
• Competitive Package: Attractive salary and benefits.

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