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SZUKAJ
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IT Support specialist
Gdańsk
Nazwa pozycji
IT Support specialist
Lokalizacja
Gdańsk
, Gdańsk, Województwo pomorskie, Polska
Firma
Nordic Services sp. z o.o.
Dodano
7. 11. 2024
Informacje o stanowisku
Required:
fluent Polish, English
outstanding communication skills and problem solving mind-set
high diligence, effectivness and attention to details
troubleshooting software issues (Windows, Office, SharePoint)
troubleshooting hardware issues (computers and peripherals)
Nice to have:
basic IT administration skills (AAD)
basic asset management skills
ITIL Foundation certification
experience on the first line of technical IT support (required for mid position)
Knowledge of Norwegian will be an additional advantage
What we offer:
contract of employment (UOP)
salary in the range of 10000-13000 PLN gross (mid position)
salary in the range of 7000-10000 PLN gross (junior position)
hybrid work (up to 2 days remotely a week)
flexible work hours
training and learning opportunities
private medical care and sport card
free lunches in the office
reimbursement of travel to the office
team-building events
Duties:
providing IT Support for issues raised by users
communicating with Norwegian speaking users via phone and e-mail
monitoring of services and recurring problems
preparing and maitaining documentation, procedures and routines
preparing statistics and reporting to supervisors
managing IT assets (procurement, configuration, deployment)
Recruitment process steps:
CV evaluation
IT skills test (case study to be completed by candidate at home)
Inductive logical thinking test (online assessment to be completed by candidate at home)
First interview: with Support team manager (interview will be carried out in 3 languages: Polish, English and Norwegian)
Second interview: with IT Management group (interview will be carried out in 2 languages: English and Norwegian)
Contract offer
Praca Gdańsk
Administrator IT Gdańsk
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