IT Operations is a Competency Center responsible for tasks and projects in the area of maintenance of workstations and mobile devices: computers, laptops, tablets, cell phones, printers (DELL, HP, Lenovo, Apple, Samsung), servers, operating systems, networks (Windows, Linux, CISCO, Azure, AWS), databases (SQL, Oracle), applications (SCCM, ServiceNow, Zabbix, O365, D365).
Currently we are looking for IT Support Specialists who will be responsible for on-site user support, maintenance, and quality improvement of the IT services.
responsibilities :
Troubleshooting technical problems related to hardware, software, and network
Assisting in the preparation of new computer equipment, including installations, configurations, assignment of user accounts, and access rights
Providing technical guidance and support to users on IT-related issues, including applications, email, and remote access solutions
Configuring servers, LAN/WAN, and Wi-Fi networks on a basic level
Working in accordance with standards such as ITIL, PRINCE
Documenting IT processes, procedures, and troubleshooting steps to streamline knowledge sharing and end-user training
Cooperating with the IT team to implement and maintain the IT infrastructure - servers, network hardware, and software systems
requirements-expected :
Minimum year of experience working in the IT industry - including internships, apprenticeships
Minimum intermediate level of English, both written and spoken
Good knowledge of computer hardware design and basic configuration elements
Experience in support and configuration of Microsoft 365 applications
Practical knowledge of MS Active Directory service
Knowledge of server configuration and maintenance of LAN/WAN and Wi-Fi networks
Communication skills, openness, and good organization of own work
Fluent Polish required
Residing in Poland required
offered :
Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022
Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
Comfortable workplace – class A offices or remote work
Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
Investment in your growth – meetups, webinars, training platform and technology blog – you choose
Fantastic atmosphere created by all Sii Power People
