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IT Support Specialist @ ista Technologies Poland
  • Gliwice
IT Support Specialist @ ista Technologies Poland
Gliwice, Gliwice, Silesian Voivodeship, Polska
ista Technologies Poland
15. 1. 2026
Informacje o stanowisku


  • Windows: Good understanding of the Windows environment,
    including simple registry tasks, with readiness to build deeper
    technical skills.
  • CMD: Use of key commands for navigation, opening files, and
    basic network checks (ping, ipconfig).
  • System Exploration: Proactive, curious attitude toward
    learning how different system components work.
  • Office 365: Confident use of Word, Excel, Outlook, and Teams;
    motivated to expand knowledge.
  • Reports & Data: Basic SQL skills and willingness to develop
    report-building abilities.
  • Languages: Communicates in German and English, supported
    by AI tools when needed.
  • Independence: Organizes work well and completes tasks on
    time.
  • Communication: Clear information sharing, supportive of
    colleagues, with potential to help onboard new team
    members later on.
  • On-Call: Available for Saturday on-call shifts (6:00–14:00).

Nice to Have:
Working with AI: Familiarity with or openness to using AI tools to support daily work (e.g., translations,
automation, or data analysis).

,[Provide technical support and resolve issues, reported by users of the D.3 application., Act as a liaison between end users and the IT, department (developers, database administrators,, and business analysts)., Perform initial analysis of reported incidents and, escalate them to the development team when, necessary., Conduct testing of developer fixes and ensure, quality before deployment., Prepare and maintain process and user, documentation., Deliver user training sessions on supported, software and best practices., Analyze and report on recurring issues, incident, trends, and completed support tasks., Actively contribute to improving support processes, and raising the overall quality of IT services. Requirements: Windows, Office 365, Excel, Outlook, SQL, AI Additionally: Sport subscription, Training budget, Private healthcare, Free coffee, Bike parking, Playroom, Shower, Free snacks, Free beverages, Free parking, In-house trainings, Modern office, No dress code.

  • Praca Gliwice
  • Administrator IT Gliwice
  • Technik technologii drewna Gliwice
  • Specjalista ds. bezpieczeństwa IT Gliwice
  • Gliwice - Oferty pracy w okolicznych lokalizacjach


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