Having such great solutions, we are looking for a highly motivated IT Support Engineer to join our brave and brilliant Synerise Team. See if you fit our diverse and dynamic environment, where we constantly evolve together with the growth of our clients.
responsibilities :
You will support our Synerise team on a daily basis (using Jira and personal charm) on topics such as:
Microsoft 365 Administration and Support: Manage Teams, Outlook, SharePoint, and InTune.
Atlassian Tools Administration and Support: Jira and Confluence.
Azure AD (Entra ID): Handle user accounts, MFA and group roles.
Laptop Servicing: Oversee onboarding, offboarding and maintenance.
User Training and Documentation: Conduct training sessions and create documentation.
Incident and Problem Management: Respond to incidents, perform root cause analysis, and collaborate on solutions.
requirements-expected :
Experience in administering Atlassian systems (Jira, Confluence).
Experience in MDM Intune administration.
Strong proficiency in managing Apple MacBook workstations (macOS).
At least 4 years in a similar support and administration role.
Being self-reliant and taking initiative.
Expertise in administering Jira and Atlassian products.
Extensive experience of working with macOS (with Apple laptops), in particular managing them remotely.
Very good knowledge of Microsoft365 digital workplace.
Motivation to develop yourself and acquire new knowledge.
Solving problem skills and client-facing skills.
offered :
Chance to grow in both engineering and inter-personal aspects.
Have a significant impact on our IT support area and the opportunity to implement improvements.
Being a member of a team of people that focuses on relationships and a good atmosphere.
A chance to take part in building strategic and ambitious Big Data-related products used by international top clients from various fields.
An opportunity to work in a fast-growing company in the field of AI and marketing automation.
Possibility to have a real impact on promoting and raising awareness of Synerise solutions among potential customers, business partners, and the industry community.
Freedom to act.
Flat structure with ample ownership opportunities.
