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IT Support Associate - IT Services
  • Warsaw
IT Support Associate - IT Services
Warszawa, Warsaw, Masovian Voivodeship, Polska
Amazon
15. 3. 2025
Informacje o stanowisku

technologies-optional :


  • Active Directory

responsibilities :


  • Provide on-site, hands-on support for hardware, software and IT peripherals diagnosing, troubleshooting and resolving issues successfully with efficiency, escalating as needed
  • Determine appropriate procedures, accurately documenting actions or deviations to improve global service improvements
  • Communicate and collaborate with customers, peers and internal teams through various channels to troubleshoot, resolve issues and implement solutions
  • Prepare hardware and assist managing IT asset inventories, tracking usage and conducting audits
  • Help train and onboard new team members and Amazonians
  • Grow and learn the latest technologies to stay ahead of the curve, continuously expanding knowledge and skills

requirements-expected :


  • High school diploma or equivalent
  • Excellent customer facing skills
  • 1+ years of technical experience in a corporate environment supporting Windows, Mac and/or Linux
  • 1+ years of experience troubleshooting skills in a multi-user high availability environment
  • 1+ years of experience with PC hardware troubleshooting, repair, deployment, and liquidation
  • 1+ years of computer networking experience
  • Ability to identify and proactively resolve or escalate issues
  • Willingness to learn and apply new procedures and technology
  • Proficient in English.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • corporate products and services at discounted prices
  • no dress code
  • coffee / tea
  • parking space for employees
  • redeployment package
  • employee referral program
  • Akcje pracownicze

  • Praca Warszawa
  • Administrator IT Warszawa
  • Specjalista ds. bezpieczeństwa IT Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


    89 650
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