Informacje o stanowisku

IT Support Agent with Finnish

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR TASKS

Your job would be to answer phone calls and solve IT-related issues for end users. You will troubleshoot over phone, chat, or e-mail. In case you won’t be able to handle it on your own, you will have a team of colleagues to always back you up.

YOUR PROFILE

• Very good knowledge of Finnish and English
• Willingness to take first steps in IT
• Can-do-it and problem-solving attitude
• The ability to talk to anyone and cooperate with a team

Nice to have:

• Basic IT skills (Microsoft products, internet, hardware devices, etc.) or a technically oriented mind

Frequently used technologies:

• Windows Operating System

We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.

YOUR DEVELOPMENT PATH

Discover IT ! You will start your career from the onboarding plan, where you’ll grab the basics. When you gain some experience, you will have a chance to reshape your career. We will teach you everything you need to discover the IT world, as there is a variety of roles that you can choose for your career with us. You can become:

• Incident Manager – if you can think and make decisions quickly
• Change Manager – if you are well-organized and know ITIL
• Project Manager – if you want to manage and develop projects
• Service Integration and Management Consultant – if you like working with clients and adjusting projects to their needs
• Junior IT Technician – if you want to work directly with IT infrastructure

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Practical benefits: private medical care with Medicover, life insurance, and 40+ options on our NAIS benefit platform, including Netflix, Spotify, or Multisport.
• Enjoy a hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to the HO package (including laptop, monitor, and chair).
• Access to over 70 training tracks with certification opportunities on our NEXT platform.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, striving to create a workplace where everyone can succeed and feel valued.

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided by its purpose of unleashing human energy through technology for an inclusive and sustainable future.

Apply now!

Ref. code: 5571

Posted on: 23 Dec 2024

Experience Level: Students/Graduates

Contract Type: Permanent

Location: Katowice, PL; Lublin, PL; Opole, PL; Kraków, PL

Brand: Capgemini

Professional Community: Cloud Infrastructure Management

Katowice - Oferty pracy w okolicznych lokalizacjach