Informacje o stanowisku

technologies-expected :

• Windows
• General IT knowledge
• Application installation
• Computer hardware
• IT support skills

• IT Support – Laptop/PC Migration Project (Temporary job)
• Duration: May - June 2025 (The estimated total working time is between 150 and 300 hours)
• We are currently assembling a team of IT Support Specialists for a short-term international migration project for a leading client. This is a great opportunity to travel across various European countries and gain valuable hands-on experience in the IT field in a dynamic, enterprise-level IT environment, working alongside experienced consultants and supporting end users during a critical transformation. All travel and accommodation costs are fully covered by the company. Take your expertise to new heights with cloudatus by delivering responsive, reliable and adept technical assistance to ensure seamless operation and maintenance of messaging environments.

• Act as a key point of contact during the end-user device (laptop/PC) migration process
• Coordinate the collection and return of hardware in collaboration with internal IT and users
• Perform clean installations of Windows operating systems, ensuring consistency with project standards
• Carry out initial system setup, including first login and verification of functionality
• Provide high-quality first-line support, helping users quickly resolve any post-migration issues and forwarding more complex requests to second level support
• Maintain a professional and solution-oriented approach while working directly with business users

• Knowledge of Windows 10/11 (installation, configuration and basic troubleshooting)
• General IT knowledge (how to install applications, understanding of computer hardware)
• Strong communication & support skills
• Very Good English skills (B2+), German language is a plus but not mandatory
• Full-time availability and willingness to travel abroad for business (Germany, Austria, Italy, France) is required

• A great opportunity to gain hands-on IT experience in a real-world enterprise environment
• The chance to develop your technical and communication skills through practical work
• Business travel across various European countries (e.g. Germany, Austria, Italy, France)
• Full support from experienced team members throughout the project
• A dedicated training session before the project starts to prepare you for your role
• All travel and accommodation expenses fully covered by the company
• A dynamic and international project setting that can boost your future IT career

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