IT Specialist Print Services (All Genders)

Your Key Responsibilities

• Manage and maintain printer and multi-functional devices within the Schaeffler network
• Address and resolve printing service issues, such as driver management, printer server administration, and firmware rollouts
• Provide project support for printer hardware and software projects
• Enhance service quality for existing printing solutions
• Assist in the selection and standardization of printers and multifunctional devices
• Implement global print service concepts
• Oversee and manage service providers within managed print service contracts

Your Qualifications

• Diploma in Information or Communications Technology or relevant IT training
• Extensive experience in IT operations and projects
• Proficiency in Service Level Management, IT Operations, IT Infrastructures, TI Security, and penetration tests
• Familiarity with modern IT architectures and process standards (e.g. ITIL, COBIT)
• Previous experience in supervising and controlling service providers
• Knowledge of BSI IT Grundschutz and GDPR
• Communication and problem-solving skills
• Ability to handle conflicts and facilitate discussions
• Fluent in English; German proficiency is a plus
• Ability to independently find solutions and interest in new technologies

Our Offer

• Opportunity to be a part of a global company & international team with a diverse variety of backgrounds, skills and views.
• As part of IT you will have influence on the technology and solutions used by our business
• Care for people is one of our essentials. We care about you, so we do our best to build an environment in which you would like to stay for longer
• Grow with us! Access to training platforms, internal & external trainings, supporting experts and the real-life challenges, where you will put all this theory in practice, allows you to build up your hard & soft skills
• Flexibility, which works best for you - fully remote or in a hybrid mode
• Modern office in the center of Wroclaw – great place to work & meet with the colleagues 
• Package of benefits including medical care and mental comfort program
• Fast and transparent recruitment process - if you match our profile your future manager will contact you directly with the invitation for the interview