Informacje o stanowisku

Within this functional area, the PLM Solution Specialist is a part of the End to End Product team and is responsible for supporting PLM applications and end-to-end processes like application authorization or software installation. This person contributes to and executes PLM projects with METTLER TOLEDO subsidiaries.

Key Responsibilities:

• Provide tier 2 support (troubleshooting and resolving issues) in close collaboration with the power users (tier 1) in the units:
• Support with the installation and maintenance of PLM software packages on end user clients.
• Support with the PLM applications infrastructure, ensuring high availability of the critical application components.
• Support the end users with authentication and authorization issues.
• Identify areas for improvement with regards to functionalities, performance, automation, user friendliness and robustness of the solutions.
• Contribute to the evolution of the global process template, design guidelines and design quality checks, collaborating with Product Owner, Solution Architect and Business Analyst.
• Maintain the necessary documentation to make the power users self-sufficient (i.e. user manual, process documentation).
• Maintain and execute test scripts.
• Support enhancement and upgrade projects during all phases until delivery to production.
• Execute user training for new functionalities and refresh trainings.

What You Need to Succeed

• Good knowledge of PLM systems (Siemens Teamcenter is a plus).
• Great communication skills in English (both written and spoken).
• Experience with Agile Scrum methodology.
• Experience with change management processes (CMII, ITIL or similar).
• Ability to communicate across different teams (i.e., R&D, Operations, Infrastructure, Network).
• Independent, accurate way of working and understanding of complex processes and interdependencies, with high problem solving ability.
• Excellent team player capabilities and communication skills.
• Responsibilities may sometimes require working evenings and/or weekends.
• Masters or bachelors degree in Engineering, Computational Science, Business Management (is a plus) or similar or relevant experience.

Our Offer to You

• Contract of employment (umowa o pracę) (we want you to join us for the long run :)
• Annual bonus.
• Festive benefits paid in April and December.
• Hybrid work model (3 days a week from home).
• Medical care with the basic dental package.
• Possibility to extend medical care to family members and/or Damian Medical Center.
• Life insurance with possible extension for your family members.
• Medicover Sport card.
• Language courses.
• Paid employee referral program.
• Space for your initiatives, charity & CSR actions, and improvement ideas.
• Supporting your development through a vast training offer.
• Discounts for meals and cosmetics at the Poleczki & Platan Business Park.
• A diverse and inclusive workplace.

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