.
IT Software Order Management Specialist
  • Wrocław
IT Software Order Management Specialist
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Avenga Poland
2. 7. 2025
Informacje o stanowisku

responsibilities :


  • Drive Software Order Excellence: Take full ownership of software orders—overseeing everything from entry and validation to renewals, invoice verification, and chargebacks.
  • Master the Details: Keep meticulous records of every order, payment, and transaction, ensuring nothing slips through the cracks.
  • Collaborate Across the Business: Partner with Software Asset Managers (SAM), Business Controllers, Finance, Contract Managers, to ensure seamless, compliant order management.
  • Delight Our Internal Customers: Be the trusted point of contact for order status, delivery timelines, and rapid issue resolution.
  • Solve Problems Fast: Tackle discrepancies and customer concerns with confidence and creativity.
  • Analyze & Advise: Turn data into insights—generate and interpret reports on order status, sales trends, and inventory levels to guide business decisions.
  • Own the Process: Manage the entire order cycle, making a visible impact on Volvo’s operational excellence.

requirements-expected :


  • Education: Bachelor’s degree in Business Administration, IT, or a related field.
  • Experience: 2+ years in order management, ideally in the software or IT sector.
  • Tech Skills: Knowledge in ServiceNow, ERP/order management software, and MS Office Suite (Excel & Power BI) would be a great asset.
  • Communication: Excellent English, both spoken and written.
  • Detail-Oriented: You’re organized, accurate, and thorough—nothing escapes your notice.
  • Problem-Solver: Resourceful, proactive, and effective under pressure.
  • Team Player: Collaborative and adaptable in a dynamic, international environment.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • no dress code
  • family picnics

  • Praca Wrocław
  • Administrator IT Wrocław
  • Specjalista ds. bezpieczeństwa IT Wrocław
  • Wrocław - Oferty pracy w okolicznych lokalizacjach


    94 933
    9 100