Kraków – based opportunity with hybrid work model (6 days/month in the office).
As an IT Service Owner, you will be working for our client, a global financial institution engaged in continuous digital transformation. You will be responsible for the end-to-end management of critical IT services, ensuring their performance, compliance, and alignment with business needs. This role supports services spanning development, testing, production, and contingency environments, requiring proactive planning and collaboration across multiple teams. You will be at the forefront of driving operational excellence, service stability, and risk mitigation while enhancing visibility and communication between technical and business stakeholders.
#GETREADY to meet with us!
We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.
Internal number #6998
Kraków – based opportunity with hybrid work model (6 days/month in the office).
As an IT Service Owner, you will be working for our client, a global financial institution engaged in continuous digital transformation. You will be responsible for the end-to-end management of critical IT services, ensuring their performance, compliance, and alignment with business needs. This role supports services spanning development, testing, production, and contingency environments, requiring proactive planning and collaboration across multiple teams. You will be at the forefront of driving operational excellence, service stability, and risk mitigation while enhancing visibility and communication between technical and business stakeholders.
#GETREADY to meet with us!
We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.
Internal number #6998
,[Ensuring adherence to internal governance and compliance standards, Collaborating with cross-functional teams and stakeholders to align service performance with business expectations, Planning for service upgrades, capacity needs, and technology refreshes, Monitoring and improving the reliability and stability of IT services, Acting as the main escalation point for service-related issues, Coordinating responses and regular reviews through delegation and consolidation of inputs, Maintaining accurate service inventories and documentation, Communicating service performance and improvements to stakeholders, Supporting audits and risk assessments related to IT services Requirements: Project management, ITIL, Communication skills, Linux, Oracle database, Cybersecurity, UAT, Windows Additionally: Multisport card, Access to Pluralsight, Access to Healthcare, Access to +100 projects.