improving the Service Description Management processes
consulting and supporting Product Owners and Service Receivers regarding Service Description documents and contents
managing the Service Description change process, ensuring timely communication of changes to Service Receivers
ensuring the accuracy and up-to-date status of both Service Descriptions and the Service Description Catalogue
organizing and overseeing annual update cycles for Service Description documents
requirements-expected :
fluent spoken and written English
bachelor’s degree in Information Technology, Computer Science, or a related field
proven experience as an IT Service Manager or in a similar role
strong knowledge of ITIL and COBIT frameworks and service management best practices
excellent leadership and team management skills
strong analytical and problem-solving abilities
exceptional communication and interpersonal skills
offered :
Lets be healthy – medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.
Lets be balanced – work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.
Lets be smart – we organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.
Lets be responsible – each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.
Lets be fun – company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!
Lets be diverse – every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
