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IT Service Manager
  • Kraków
IT Service Manager
Kraków, Kraków, Małopolskie, Polska
Randstad Polska Sp. z o.o.
6. 11. 2024
Informacje o stanowisku

For the international client we are looking for a person for the position of IT Service Manager Lead.

If you have experience in such a position apply!

What we expect

  • min. 3 years of experience in IT environment (preferably IT Financial Systems),
  • fluency in English is essential,
  • analytical skills,
  • experience in writing technical and support documentation,
  • working knowledge of collaboration tools,
  • able to understand both IT and Business point of view.

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

  • work in an international and well-known company,
  • benefit system (OK system, Medical package, funding for the canteen),
  • flexible wroking hours,
  • temporarycontract (possibility of extending the contract),
  • hybrid work (2 days from the office per week).

Your tasks

  • IT Security, back-up and recovery,
  • IT Support and maintenance of SAAS applications and related infrastructure to ensure the effective and efficient functioning of global business operations,
  • regular monitor and report environments health and statistic details to relevant stakeholder,
  • create productive relationships with end users to ensure timely and efficient resolution of incidents and problems,
  • work closely and collaborate with Solution Experts and other IT team members to support operations and process improvements,
  • create and maintain documentation/procedures to ensure support and maintenance of SaaS systems, including system descriptions, configurations, change management, policies and procedures,
  • perform other responsibilities and duties as requested.

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