Informacje o stanowisku

For the international client we are looking for a person for the position of IT Service Manager Lead.

If you have experience in such a position apply!

What we expect

• min. 3 years of experience in IT environment (preferably IT Financial Systems),
• fluency in English is essential,
• analytical skills,
• experience in writing technical and support documentation,
• working knowledge of collaboration tools,
• able to understand both IT and Business point of view.

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• work in an international and well-known company,
• benefit system (OK system, Medical package, funding for the canteen),
• flexible wroking hours,
• temporarycontract (possibility of extending the contract),
• hybrid work (2 days from the office per week).

Your tasks

• IT Security, back-up and recovery,
• IT Support and maintenance of SAAS applications and related infrastructure to ensure the effective and efficient functioning of global business operations,
• regular monitor and report environments health and statistic details to relevant stakeholder,
• create productive relationships with end users to ensure timely and efficient resolution of incidents and problems,
• work closely and collaborate with Solution Experts and other IT team members to support operations and process improvements,
• create and maintain documentation/procedures to ensure support and maintenance of SaaS systems, including system descriptions, configurations, change management, policies and procedures,
• perform other responsibilities and duties as requested.

Kraków - Oferty pracy w okolicznych lokalizacjach