Informacje o stanowisku

responsibilities :

• Provide 1st line helpdesk support and resolve problems to the end user’s satisfaction
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Perform maintenance tasks on local and global applications
• Utilize and maintain the helpdesk tracking software
• Document internal procedures
• General knowledge of technical management, information analysis and of computer hardware/software systems

• Good analytical and problem solving skills
• Up-to-date technical knowledge
• An in depth understanding of the software and equipment the customers/employees are using
• Familiar with remote desktop applications and help desk software
• Good level in English

• Possibility of raising qualifications and further professional development
• Participation in international projects and new launches
• Work in a dynamically developing company in international group
• Benefit package (including medical care, sports card, holiday vouchers)

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• integration events
• corporate sports team
• parking space for employees
• pre-paid cards
• sharing the costs of tickets to the movies, theater
• holiday funds
• sharing the costs of holidays for kids
• employee referral program
• opportunity to obtain permits and licenses

Białystok - Oferty pracy w okolicznych lokalizacjach