Szczecin, Szczecin, West Pomeranian Voivodeship, Polska
Change of Scandinavia SSC Sp. z o.o.
13. 7. 2025
Informacje o stanowisku
technologies-expected :
Active Directory
responsibilities :
Provide support to end users through all appropriate channels, such as Hotline phone or ITSM tools regarding any kind of IT-related problems to ensure high availability for customers
Align IT activity to business, prioritize and assign necessary resources to swiftly close end users’ problems
Interact with 3rd line support or external vendors in all tasks related to IT infrastructure and application problems or requests to avoid or solve problems and incidents
Track, prioritize and document all incidents reported to the service desk using the relevant tools following the incident management procedure to avoid future incidents
Diagnose software and hardware problems to find the right solution and thereby help the end user
Actively participate in knowledge sharing among colleagues to create and implement best practice
Take responsibility for own learning and keep updated within own area of responsibility to secure continuous competence building and personal growth
requirements-expected :
Proficient level of English and Polish language is essential
At least 2 years working on a similar position
Experience in working with Active Directory, Exchange
Experience with Windows operating system and Microsoft Office applications
Excellent communication skills and pro-active attitude
Excellent problem-solving skills and ability to manage priorities
Retail business experience will be an advantage
offered :
Contract of employment in an international, well-known company, prestigious in its industry.
Competitive salary and exclusive benefits program: Multisport, Private Medical Care, Group Insurance.
Opportunity to take part in international projects
Excellent working atmosphere in a very dynamic and multicultural team
Challenging tasks that contribute to both professional and personal growth and development.
benefits :
private medical care
life insurance
corporate products and services at discounted prices
