Informacje o stanowisku

• Lead the full delivery lifecycle of implementations and change requests: pre‑discovery, discovery, configuration, training, go‑live, hyper‑care, and transition to BAU.
• Serve as the primary Point of Contact for global stakeholders and local markets.
• Coordinate work between vendors, internal teams, and global/regional partners.
• Ensure adherence to established business processes and best practices.
• Monitor key service metrics (adoption, accuracy, incidents) and provide timely, insightful reporting to leadership.
• Manage project financials: consolidate financial summaries, participate in commercial discussions, and prepare clear reports.
• Follow ITIL‑aligned service management processes, escalate issues when necessary, and ensure resolution.
• Support the Global Product Manager with analysis, planning, and additional project‑related tasks.

• 5–6+ years of end‑to‑end software project management experience.
• Solid understanding of various delivery methodologies: Waterfall, Iterative, Incremental, Agile.
• Hands‑on experience working in Agile Ways of Working.
• Proven success delivering complex, global enterprise software projects.
• Experience operating in dynamic, fast‑paced, multinational environments.
• Demonstrated ability to lead vendor teams and manage senior stakeholders, including CXO level.
• Ability to work independently with minimal oversight and strong ownership of deliverables.
• Excellent interpersonal skills and ability to collaborate across cultures and time zones.
• Strong communication skills with the ability to convey information clearly and concisely.
• Experience managing project financials and maintaining accurate documentation.
• Strong problem‑solving mindset with the ability to propose practical, feasible solutions.
• Understanding of IT Service Management (Incident, Problem, Release, Service Request).
• Advanced user of Excel and PowerPoint, able to prepare moderately complex reports and presentations.

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