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IT Service Delivery Function Lead, Manufacturing SAP, Warsaw

Client:

Location:

Warsaw, Poland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

0e41a530f83f

Job Views:

27

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

Stryker Corporation

To apply for this position please CLICK HERE

Why join Stryker?

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com.

Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Know someone at Stryker? Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program.

Who we Want:

1. Dedicated achievers: People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
2. Analytical problem solvers: People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
3. Goal-oriented: Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
4. Detail-oriented process improvers: Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.

Job description:

The IT Service Delivery Functional Lead for Manufacturing SAP will support critical functional SAP workstreams in one or more areas - Finance, Quality Management, Manufacturing and Procure To Pay. The role will serve as a partnered liaison between the business, IT Basis, IT Security and IT Functional Teams. The role will support the managed service provider with complex support, enhancements and engage in projects and ensure we are aligning to best practices. This role is responsible for building strong, collaborative relationships across our IT and business teams.

What you will do:

Operations

1. Ensure excellence in process execution across all operational processes (e.g., incident, problem, change, configuration, etc.) related to the service.
2. Lead continuous improvement initiatives to mature operations and increase visibility into service performance.
3. Advise business on available standards, methods, tools and application relevant to area of service and can make appropriate choices for alternatives.
4. Build and maintain strong relationships with IT and business teams.
5. Partner with business and technical teams to drive consensus on the best solution to business demand and the delivery of solutions.
6. Define tangible use cases that align desired technology output to commercial objectives.
7. Recommend business process and system changes to improve efficiency and business outcomes.
8. Ensure clear communication between business stakeholders and IT technical teams.

What you need:

1. Bachelors Degree required.
2. Bachelors degree in the areas of Computer Science, Engineering, Information Systems, Business, preferred.
3. ITIL certification preferred.
4. At least 10 years of experience in the field of IT and Manufacturing.
5. Experience in at least one of the following functional areas: Finance, Quality Management, Manufacturing, Procure To Pay.
6. Strong data analysis and problem-solving skills.
7. Strong knowledge of PC skills working with large datasets (Excel spreadsheets, PowerPoint presentations, Word).

Physical & Mental Requirements:

1. Works independently without supervision.
2. Strong team player.
3. Ability to lead on and off-shore technical teams.
4. Works effectively with cross-departmental teams.
5. Excellent oral and written communication skills.
6. Ability to facilitate discussions across the team to derive solutions.
7. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.

About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

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