About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

How you will get the job done

• supporting and managing activities related to the SoD function for all applications onboarded in the IAM system
• interacting with and advising line managers of different levels across the entire organization to resolve SoD conflicts and support them regarding remediation measures
• ensuring the SoD Control process (preventive and detective SoD control) are operationally followed on a daily basis
• reviewing the daily SoD report to assess any conflicts that have occurred, and working with relevant stakeholders, and application teams to facilitate and carry out remediation activity
• cooperating with other IAM team members and application project managers to provide guidance on SoD classification and perform QA activities during regular operation
• handling of SoD related queries from stakeholders via various communication channels like SoD Support mailbox, Viva Engage channels, etc.
• performing analysis based on SoD reports and historical data input on a regular basis with regard to remediation and clean-up of SoD Conflicts
• taking care of documentation/ information material related to SoD info-sessions, training, self-service rollout and facilitating adoption of SoD functionality with stakeholders
• adapting SoD processes and tasks due to changes in service delivery support, transitioning to a more mature operating model, audit requirements or IRM requirements, etc.

Skills and experience you will need

• fluent spoken and written English
• extensive knowledge and experience in the area of Identity and Access Management (including solution architecture and good practices)
• deep understanding of regulatory requirements (BaFin) and working on SoD or/and with compliance frameworks for business roles
• experience with IAM tools like One Identity Manager / Sailpoint in a Business Analyst or Expert role is preferred
• experience in reporting and establishing metrics in Power BI or other reporting solutions
• strong facilitation, presentation and multidisciplinary communication skills as well as confidence in engaging with business stakeholders
• consulting and collaborative working style creating a culture of accountability and sharing

Perks & Benefits

Lets be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Lets be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Lets be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Lets be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Lets be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Lets be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!