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IT Project Manager / Scrum Master Miejsce pracy: Kraków Technologies we use Expected Jira Confluence Operating system Windows About the project We are looking for an experienced IT Project Manager or Scrum Master who can take ownership of delivering technology projects and driving real business benefits. You will work on initiatives that may be part of wider technology change programmes, dedicated technology-only projects, or standalone assignments. The scope of these projects is often global, impacting multiple business areas. Currently, our focus is on delivering impactful changes to the payments environment, placing you at the heart of innovation in this critical area. Sounds like your kind of challenge? Your responsibilities Shape the project approach by securing stakeholder alignment on plans, commitments, and changes. Help technology teams deliver proactively—managing scope, timelines, resources, dependencies, communications, and budgets. Work closely with the Technology team and Product Owner to boost productivity, primarily by managing the backlog effectively. Ensure project alignment with broader programme goals and the overall change portfolio. Track and report progress, issues, dependencies, and risks to programme management, stakeholders, and steering committees, offering recommendations to guide decisions. Lead and facilitate Scrum events—Planning, Daily Stand-ups, Reviews, and Retrospectives. Remove obstacles and streamline workflows to enable timely delivery. Collaborate with stakeholders to support planning, monitoring, and accountability for objectives. Coach teams and the wider organisation in Agile and Scrum practices. Continuously improve development processes and working practices, tailoring them to project needs. Note: Detailed project information will be shared during the recruitment process. Our requirements Hands-on experience delivering implementation projects, particularly regulatory initiatives. Ability to break down and explain complex processes and requirements clearly. Strong leadership and ownership mindset, with a proven track record of end-to-end delivery. Solid background in business process improvement and IT change projects. Strong commitment to customer satisfaction and timely delivery. Skilled in proposing practical solutions and negotiating with stakeholders and delivery teams. Comfortable working with Agile development teams and bridging to waterfall outcomes when needed. Proven relationship management skills in complex stakeholder environments. Excellent problem-solving abilities and user support experience. Proactive, practical, and pragmatic approach to delivery. Good working knowledge of general payment processes. Excellent written and verbal communication skills in English. Strong interpersonal skills, with the ability to lead and collaborate. Experience using Confluence and Jira to support project delivery. This is how we organize our work This is how we work agile waterfall This is how we work on a project Continuous Deployment Continuous Integration What we offer We are open to the employment form according to your preferences Work with experienced and engaged team, willing to learn, share knowledge and open for growth and new ideas Hybrid working system (Warsaw/Cracow) Mindbox is a dynamically growing IT company, but still not a large one – everybody can have a real impact on where we are going next We invest in developing skills and abilities of our employees We have attractive benefits and provide all the tools required for work f.e.computer Interpolska Health Care, Multisport, Warta Insurance, training platform (Sages) Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference. Mindbox Sp. z o.o. Creating an inspiring place to thrive for the talented, we use their expertise and courage to introduce the technology of the future into your business. - This is the foundation of Mindbox and the goal of our business and technology journey. We operate and develop in four areas: Autonomous Enterprise - automation of business processes using RPA, OCR, and AI. Business Managment Systems ERP - we implement, adapt, optimize, and maintain flexible, safe, and open ERP of production and distribution companies worldwide. Talent Network - we provide access to the best specialists. ☁ Modern Architecture - we build integrated, sustainable, and open CI / CD environments based on containers enabling safe and more frequent delivery of proven changes in the application code. We treat technology as a tool to achieve a goal. Thanks to our consultants reliability and proactive approach, initial projects usually become long-term cooperation. For over 16 years, it has provided various services to support clients in digital transformation.