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Imagine a group of fascinating people … who spend time at work creating the product they absolutely love. Imagine empowered tech freaks for whom the team equals comrades. Imagine tremendous professionals and geeks who like, support, and respect each other.
See yourself in that picture? Well, hello there! With millions of designs from 50,000+ independent artists and 250+ official collections from Star Wars, Marvel, DC Comics, One Piece, Netflix, and more, we turn pop culture and personal moments into collectible art. Displate is a place where creativity and innovation thrive. Your own professional journey can shine here, too – with 400 teammates across the globe, working together through our Seattle and Warsaw headquarters to bring metal posters to over 5 million (and growing) Displaters worldwide.
As an IT Operations Specialist at Displate (on-site position) , you will play a crucial role in ensuring the smooth operation of our IT infrastructure. This includes managing and supporting hardware, software, and network systems to maintain optimal performance and security. As an IT Operations Specialist, you will have plenty of opportunities to be a superhero for Displate every day.
Were hungry for talents like you!
What will you do?
Provide L1 technical support and handle user service requests and issue reports.
Administer IT equipment (computers and accessories) and maintain audio & video equipment.
Grant and revoke accesses for users according to the policies.
Prepare user manuals.
Troubleshoot and resolve technical issues promptly to minimize downtime.
Manage user accounts, permissions, and IT assets.
Ensure data security and compliance with relevant regulations.
Collaborate with the IT team to implement and upgrade systems.
Provide technical support and training to staff as needed.
General expectations
Proficiency in using the Microsoft Windows and macOS operating systems
Knowledge of Outlook365 or any other Microsoft enterprise solutions
Experience with Jira or any other issue management system
Experience in helpdesk, IT administration roles, or at least any other customer service role
Able to comfortably communicate in English (written and spoken) - B2 or higher
Fluent command of Polish (written and spoken)
This position is fully on-site and does not offer home office flexibility.
Nice to have
knowledge of Active Directory
familiarity with Linux operating systems
any experience with computer networks or networking hardware (servers, disk arrays, switches, firewalls, etc.)
What else have we got others probably dont?
Recognized by Forbes as one of the most valuable e-commerce companies in Poland
Ranked as “Digital Champion CEE” from 2021 to now on!