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IT Operations Specialist
  • Gdynia
IT Operations Specialist
Gdynia, Gdynia, Pomeranian Voivodeship, Polska
GreenWay Polska Sp. z o.o.
4. 6. 2025
Informacje o stanowisku

responsibilities :


  • Act as the first and second level support for internal users, assisting with hardware and software issues
  • Ensure effective communication with users in line with SLA requirements
  • Escalate issues when necessary to appropriate teams or experts
  • Support software deployment and upgrades
  • Assist in creating IT standards and documentation
  • Manage workplace devices (setup, formatting, installation, decommissioning)
  • Monitor servers and minimize downtime through proactive support
  • Provide L1 support for network devices (routers, switches, printers)
  • Maintain and improve system documentation and internal knowledge sharing
  • Offer daily operational support across:
  • Windows, iOS, Android, and macOS environments
  • Microsoft 365 suite (L1/L2)
  • Intune Device Management (L1 – training provided)
  • Microsoft Azure Entra ID (training provided)
  • Basic network support (L1)

requirements-expected :


  • At least 1 year of experience with end user support and/or system administration
  • Proficiency in English (written and spoken)
  • Strong interpersonal/customer relations skills
  • Exceptional analytical and troubleshooting skills
  • Good documentation and presentation skills
  • Ability to communicate at non-technical level regarding the potentials and limitations of the system
  • Autonomy and teamwork in daily operations
  • Ability to evaluate risks and handle multiple priorities
  • Self-motivated and enthusiastic when working with difficult problems and tight deadlines
  • Understanding of LAN/WAN networking with the ability to troubleshoot network issues is a plus

offered :


  • Stable full-time employment (employment contract)
  • Hybrid work opportunity after trial period
  • Flexible working hours
  • Career development opportunities within GreenWay Group
  • Quarterly and annual bonus schemes
  • Participation in shaping the future of e-mobility
  • Discount on GreenWay subscription plan
  • Additional day off
  • Private medical care (co-financed)
  • MultiSport card (co-financed)
  • PPK program contributions
  • Well-being platform
  • Employee Referral Program
  • Regular team-building and integration events

benefits :


  • sharing the costs of sports activities
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • corporate products and services at discounted prices
  • integration events
  • retirement pension plan
  • no dress code
  • christmas gifts
  • employee referral program
  • extra leave

  • Praca Gdynia
  • Administrator IT Gdynia
  • Specjalista ds. bezpieczeństwa IT Gdynia
  • Gdynia - Oferty pracy w okolicznych lokalizacjach


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