Join a team responsible for maintaining and improving critical banking systems. Your role will involve incident management, supporting production deployments, system monitoring, and proposing automation and process improvements. You’ll work in an international Agile environment with complex system flows and integration points.

Location: Gdańsk or Łódź,

Hybrid work model (2 days onsite, 3 days remote)

IT Operation Specialist

Your responsibilities

• Support the team with daily operational tasks and low-priority incidents
• Investigate production incidents: gather logs, analyze performance, and collaborate with infrastructure teams
• Plan and execute production deployments with project and application management teams
• Contribute to root cause analysis and propose preventive actions
• Identify and implement improvements and automation in tools and processes
• Support release planning, verify requirements, and validate test results
• Maintain an end-to-end view of system flows and dependencies

Our requirements

• Degree in Information Technology or equivalent hands-on experience
• Solid understanding of IT system deployment, monitoring, and logging in production environments
• Experience with incident, problem, and change management (preferably ITIL v3)
• Familiarity with SQL (must-have)
• Background in banking or payments (nice-to-have)
• Familiarity with WebLogic, Kubernetes, Linux, IBM MQ, Kafka (good-to-have)

What we offer

• Long-term cooperation under B2B or UZ contract models
• Private medical care
• Sports card
• Trust based management
• Working at the financial institution with strong market position
• Innovative and inclusive culture
• Modern and flexible working environment

• SQL

• WebLogic

• IBM MQ / Kafka

• Linux

• Kubernetes

• ITIL v3

• Logging & Monitoring tools