responsibilities :

Site IT Coordination:
To support the other assigned locations remotely by working with Site IT Coordinators
Collaborate with team members to understand organizational and operational challenges
Manage technical difficulties, working with vendors when necessary
Act as the local IT liaison for central IT
Digital Workplace in both white-collar and blue-collar environments:
End user training and onboarding for new employees and new technology
Be part of and drive various projects within central IT
Client support, based on tickets, received from the Service desk
Repair computers in easy cases or handles the process of repair or initial diagnostic
Support diagnostics and installation of OS and applications
Support Teams telephony & Microsoft Teams Rooms (MTR)
Support printer installations
Use performance monitoring tools to enhance end user experience
Cybersecurity:
Work with end user awareness for cybersecurity related topics.
Management of IT Assets
PCs, IT peripherals, Microsoft Teams Telephony as well as Teams Rooms equipment
Operational Technology (OT)
Network / Local server support / Printer
Coordinate network/server equipment with the vendors
Troubleshooting support (lights on at a Network switch/router; Local servers)
Support Central IT and Network provider regarding inventory questions / audits
Decommission and discard old Network/Server equipment properly
Support printers in factory and warehouse environments, such as label printers

requirements-expected :

Minimum 5 years of experience within IT area
Education: University degree in Information Technologies or similar
Microsoft 365 knowledge
ServiceNow Knowledge
Research, analytical, and problem-solving skills
Knowledge of and experience troubleshooting/supporting Windows 11, mobile devices
Networking skills such as LAN/WAN network configuration and troubleshooting, as well as VPN client connectivity
Good verbal/writing skills in both Polish and English
An ability to cooperate and prioritize

offered :

benefits :

requirements-expected :