Informacje o stanowisku

responsibilities :

• This role combines structured project coordination with hands-on operational support for IT Infrastructure and Security initiatives, providing a development path toward gradually owning larger project workstreams as experience grows.
• We are looking for someone who already has practical professional experience in an IT environment - for example from IT Support, Service Desk, system administration, or infrastructure operations. This ensures a solid technical baseline and the ability to operate confidently in a hybrid coordination/operations role.
• You will work closely with an experienced Senior IT Program Manager and collaborate with Group IT Infrastructure, Local IT, SecOps teams, and external suppliers. The position is ideal for someone who wants to transition from a technical/operational background toward structured project coordination while staying close to infrastructure technologies.
• Your main tasks:
• Project Coordination & Planning:
• Support the planning and coordination of IT infrastructure projects and initiatives.
• Assist in preparing project documentation, timelines, status updates, and risk logs.
• Track action items, dependencies, and milestones across multiple workstreams.
• Gradually take ownership of smaller project segments or work packages.
• Contribute to project reporting and coordination with internal and external stakeholders.
• Operational & SecOps Support:
• Support Infrastructure and Security Operations teams in their ongoing initiatives.
• Monitor system statuses, follow up on alerts, and track remediation progress.
• Assist with routine operational tasks such as documentation updates, process checks, and coordination with technical teams.
• Consolidate inputs from technical SMEs into actionable project or operational documentation.
• Help maintain operational readiness and support maturity improvements across infrastructure and SecOps domains.
• Change Management & Governance:
• Assist in developing, improving, and maintaining change management processes.
• Support the preparation of change documentation and coordination of approval flows.
• Help ensure consistency and adherence to governance standards across teams.
• Communication & Stakeholder Collaboration:
• Prepare meeting agendas, minutes, and follow-up actions.
• Maintain regular communication with project stakeholders.
• Support organizational change and communication activities related to IT infrastructure and security developments.

• University degree in Information Technology, Computer Science, Engineering, Project Management, Business Administration, or related field.
• 3–4 years of experience in an IT technical or operational role, such as IT Support, Service Desk, infrastructure operations, or junior system administration.
• Understanding IT infrastructure concepts (e.g., networks, servers, cloud services, workplace technologies, security).
• Experience working with ticketing or support systems such as ServiceNow, Zendesk, Zammad or Jira Service Management.
• Ability to work in a structured and organized manner, with strong reliability and follow-through.
• Willingness to take initiative, handle operational tasks responsibly, and grow into more advanced project responsibilities.
• Effective communication skills and ability to collaborate with technical and nontechnical stakeholders.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
• Ability to read, understand, and work with technical documentation.
• Good command of spoken and written English

• Competetive salary structure;
• Development opportunities and real impact on the job;
• Small teams of experts, eager to share knowledge
• Package of benefits:

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• flexible working time
• fruits
• corporate products and services at discounted prices
• holiday funds
• christmas gifts

Bolesławiec - Oferty pracy w okolicznych lokalizacjach