Informacje o stanowisku

IT Desktop Support Engineer (Polish and English)

Full-time contract

Language: Polish and English (MUST)

Responsibilities:

1. Provide hardware and software troubleshooting as an IT Desktop Support Engineer.
2. 2 to 5 years experience in IT Infrastructure field support, troubleshooting hardware, software, and operating system issues.
3. Install, troubleshoot, and fix desktops, printers, laptops, and other computer peripherals.
4. Basic knowledge of enterprise LAN and WAN setups and concepts.
5. Perform smart hand activities under instruction at sites.
6. Lift/move computer equipment weighing up to 50 lbs.
7. Desk side support and PC break/fix, including basic Windows O/S administration.
8. Experience with Anti-spyware and Anti-virus software.
9. Basic knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
10. Smart hand support for peripheral and networking hardware.
11. Troubleshoot systems and networks using deductive reasoning skills.
12. Communicate effectively with clients and management.
13. Work with deadlines and complete tasks on time.
14. Preferably possess an Associates Degree in Electronics and CompTIA A+ Certification.
15. Knowledge of ticketing tools (ServiceNow/Remedy, etc.).
16. Basic understanding of Mobile Device Management systems (Airwatch/Xenmobile/Mobile Iron, etc.).
17. Basic understanding of VDI, SCCM/LanDesk/Altiris, Skype for Business, OneDrive.

Non-Technical Skills:

1. Good oral and written communication skills.
2. Able to interact and work with customers at different levels.
3. Self-driven and result-oriented.
4. Passionate about the work.

Seniority Level

Associate

Employment Type

Contract

Job Function

Information Technology

Industries

IT Services and IT Consulting

Gdańsk - Oferty pracy w okolicznych lokalizacjach