Informacje o stanowisku

We are looking for a person for the position of IT Deskside Support Engineer

What we expect

• 2-4 years’ experience in desktop support and services with exposure to InfrastructureEnvironments.Knowledge of ITSM tools, ServiceNow, MS Dynamics, Jira or similar is useful.
• Very good knowledge of English
• Experience of Azure AD, Intune, AD Manager, Microsoft 365, Dynamics, SharePoint Admin& Exchange.
• Good knowledge of Microsoft Teams app and video conference technology.
• IT Degree Beneficial
• Useful Training and Certifications: ITIL, Ms Azure Fundamentals & DevOps, Agile Project
• Management, Soft Skills

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• Work in an international environment
• Work in a stationary model
• Stable employment based on an employment contract

Your tasks

• Provide onsite & remote user support in a timely and accurate manner ensuringadherence to committed Service Level Agreements.
• Troubleshoot and resolve issues related to operating systems, software applications, andhardware for laptop computers, office network infrastructure, printers, videoconferencing, etc.
• Set up computer workstations, including peripheral devices, and conduct necessarysoftware installation.
• Perform preventive maintenance of computer hardware and software.
• Provide technical & end user support for all aspects of audio and visual in live meetingsand events.
• Perform regular health checks of the meeting rooms, users’ desks, monitors, digital signage screens, printers.
• Actively working to ensure daily, weekly, monthly tasks that are due are completedaccordingly and within the expected deadlines.
• Maintain stock and inventory of all IT assets such as laptops, monitors, mobile devices,keyboards & mouse’s, etc.Execute annual physical verification of IT assets and complete all related documentationand administration.
• Collaborate with the wide remote IT teams to ensure efficient operation of theorganizations desktop computing environment.

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