You will be responsible for maintaining and monitoring data pipelines that power our data science workflows.
Develop and maintain production schedules.
Coordinate with various departments (e.g., Data, DE, PO) to ensure timely completion of tasks.
Monitor production timelines and adjust schedules as necessary to accommodate changes.
Serve as a liaison between different departments to facilitate clear and effective communication.
Communicate any production delays or issues to relevant stakeholders and customers.
Maintain accurate records of production activities, including schedules, bugs and project status.
Prepare and distribute reports on production performance and project progress.
Identify potential production issues and work proactively to resolve them.
Assist in troubleshooting production problems and implementing effective solutions.
Provide prompt and efficient support to end-users experiencing technical issues with the Fetcherr platform.
Troubleshoot problems and offer effective solutions to maintain optimal user experiences.
Collaborate with other teams, including R&D and product management, to resolve customer issues.
requirements-expected :
A bachelors degree in computer science/information.
1-2 years of experience in providing technical support.
Experience in Python & SQL.
Experience working with pipelines orchestrators, preferably Dagster or Airflow.
Background in Data support - Tier 1+2 (Tier 3 as an advantage).
Proficiency in troubleshooting and problem-solving, with a strong attention to detail.
Excellent service, communication, and interpersonal skills.
English advanced language.
Ability to work independently and collaborate effectively in a team environment.
Ability to work flexible hours, including evenings and weekends if required.
offered :
Work in a technology start-up environment.
Work with AI systems.
employment contract.
Shift-based work schedule covering 5 days a week including night shifts and weekends (the schedule is arranged with the whole team at least one week in advance).
Work from the Warsaw office (Brokla Street 2, city center) during day shifts and remote work during night and weekend shifts.
Medical care with LuxMed, Multi-sport card, and life insurance.
