The IT Business Analyst – Supply Chain Europe will maintain the Information Systems used to support Sylvamo’s Supply Chain. You will work with IT and business personnel to understand and prioritize the Information Technology requirements, while deliver cost effective solutions that meet the needs of the Business. Additionally, you will provide operational support for IT solutions utilizing information systems & assets with a primary focus on continuous improvement of Customer Service and movement of products to our Customers. Your responsibilities will also include supporting and implementing new and existing enterprise / business / operational applications, executing key tasks within a project plan as well as communicating and coordinating changes to all involved parties.
responsibilities :
Be responsible for IT application support: end-user support, reliability, stability, and application security.
Seek out innovative uses of either existing or emerging technologies that can add business value and enable our business partners to provide superior service to our customers as well as gain and retain a competitive advantage in the marketplace.
Conduct testing to ensure solution meets quality standards, as well as ensure that business solutions are designed, prototyped, and tested to support customer needs by using consistent methods and standards, project management discipline and supporting toolsets.
Apply application patches and upgrades, and monitor application interfaces, data transfers and automatic jobs.
Configure and enhance applications to meet ongoing and evolving business requirements.
Collaborate with external vendors and third-party partners, while ensuring effective utilization of their capabilities and resources.
Learn and understand the business and supporting functional groups’ strategies, priorities, direction, challenges, and opportunities.
Build relationships with Business Partners, identifying and structuring solutions to ensure alignment with their requirements.
Complete business analysis, collect and define requirements, as well as participate in the solution design and documentation of IT-enabled business processes.
Provide training for users on new IT solutions and support go-lives of IT improvements.
Cooperate with team members and stakeholders from various countries and cultures.
requirements-expected :
Bachelor’s or Master’s degree in MIS, Computer Science, or other related discipline or relevant business experience.
IT project work experience in IT business processes.
Communication skills in English both written and spoken.
Expertise in Majiq Elixir application and related business processes.
Knowledge of OMP DSBM application and related business processes.
Knowledge of EDI and business data connection.
Familiarity with Supply Chain processes and the Pulp and Paper industry.
Strong analytical skills.
Flexibility to adjust to multiple demands, shifting priorities and rapid change.
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
integration events
corporate sports team
corporate library
coffee / tea
leisure zone
extra social benefits
pre-paid cards
sharing the costs of tickets to the movies, theater
holiday funds
sharing the costs of holidays for kids
sharing the costs of a streaming platform subscription
