• to support dedicated Integrated Return Management Application (IRMA) Service Desk by handling the users’ requests on IT-related incidents/ problems/ well-known errors (service desk support);
• to conduct manual testing of SharePoint web application by executing test cases (manual or automated) and analyse results;
• to manage user accounts in SharePoint web application;
• to support the delivery of training sessions to users;
• to support with creation of user guidelines and support materials;
• other tasks as assigned by supervisor.

• Education: successfully completed secondary education related to the business needs, IT area preferred.
• Work experience: at least 2 year of professional experience in the specific area depending on the business needs.
• Computer skills: very good skills in the main MS Office software (Word, Excel, Outlook).
• Language skills: very good command of both written and spoken English (at least B2) / knowledge of additional EU language

• Hgh level of responsibility and ability to work independently;
• High level of service orientation;
• Ability to work under pressure and experience in organizing work and prioritizing accordingly;
• Ability to communicate efficiently at all levels internally and externally and in appropriate manner;
• Strong sense of accuracy and attention to detail;
• High level of discretion and ability to handle confidential matters;
• Proven organizational skills;
• Ability to adapt to a dynamic working environment;
• Ability to learn new skills and software;
• Ability to work in a team.

• Contract of employment through the Employment Agency;
• Daily remuneration: 90,74€ net;
• Medical care, sports card;
• Opportunity for development and promotion;
• Convenient location of the office - the centre of Warsaw;
• Work with professionals.

Application deadline: until July, 17 2025

Please be advised that only resumes in English will be considered.