The ServiceNow HR Service Delivery (HRSD) Architect will be responsible for the development and ongoing administration of the HRSD module and related HR components in the ServiceNow platform. As part of the IT Enterprise Technology Services team, you will collaborate with the HR team and HRIS to ideate and implement technical enhancements that will increase efficiencies and automations related to HR processes. In this role, the HRSD admin is responsible for supporting the continuous improvement of existing functionality as well as new features, functionality and enhancements to improve HR’s service delivery and the employee experience at UL Solutions.
Responsibilities
This position offers a remote work model, with the office located in Warsaw.
What you’ll experience working at UL:
Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL Solutions
#LI-MA1
#Remote
About us
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Qualifications
The ServiceNow HR Service Delivery (HRSD) Architect will be responsible for the development and ongoing administration of the HRSD module and related HR components in the ServiceNow platform. As part of the IT Enterprise Technology Services team, you will collaborate with the HR team and HRIS to ideate and implement technical enhancements that will increase efficiencies and automations related to HR processes. In this role, the HRSD admin is responsible for supporting the continuous improvement of existing functionality as well as new features, functionality and enhancements to improve HR’s service delivery and the employee experience at UL Solutions.
Responsibilities
This position offers a remote work model, with the office located in Warsaw.
What you’ll experience working at UL:
Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL Solutions
#LI-MA1
#Remote
About us
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
,[Perform daily system administration activities for ServiceNow HRSD including, but not limited to, developing & maintaining service catalog items, administering workflows, technical troubleshooting & problem resolution, and testing , Maintain configuration of out of the box functionality including forms, record producers, groups, workflows, tasks, reports and notifications for HRSD as dictated by business requirements , Be a member of the ServiceNow platform team and collaborate with enterprise IT to maintain and advance the overall ServiceNow platform, ensuring platform stability, security, and support of all compliance requirements , Support ServiceNow HRSD application enhancements participating as necessary in ideation and requirements gathering, analysis and directly overseeing development, testing and deployment. , Evaluate, prototype, and configure desired enhancements; develop test scripts and execute UAT; monitor and report on overall system performance and operational achievements, Participate in regular and ad hoc meetings with HRSD service owners to discuss and review defects, incidents and potential enhancements. Collaborate with the HRIS analyst to provide insights and recommendations for improvements, ensuring that service issues are promptly addressed, and solutions are effectively implemented. , Build and document platform related process methodologies for the HRSD application, which may include system and process guides, and resources to drive consistency and quality of the HRSD module , Provide subject matter expert technical level guidance to areas within the organization on ServiceNow HRSD best practices and technical state , Be responsible for all HRSD platform activities related to cloning, patching, and upgrades , Other platform related activities as assigned Requirements: Degree, Java Script, SDLC, Communication skills Tools: .