Informacje o stanowisku

We are looking for an IT Analyst who will perform the duties of a stock manager in On-Site Support Team 4 in Łódź, Poland. The person will be responsible for managing the stock of IT equipment in Polish Branch (Łódź, Warsaw, 3city).

Nordea is the largest financial services group in the Nordic region and one of the biggest banks in Europe. We’re a fast changing company with big ambitions and strong focus on technology, together we’ll create the future of banking.

While working with international teams in an inspiring work environment, you’ll have lots of opportunities to develop your skills, understand how a bank operates and advance your own career.

About our team

The On-Site Support team is located in the Core Operations and Infrastructure unit within the Technology department. We work with global processes that impact all end users in Nordea. On-Site Support is mainly responsible for managing IT equipment, executing hardware work orders, and supporting end users in resolving issues related to hardware. While performing our everyday tasks we strive to provide the best class service and deliver top quality.

What you’ll be doing

• Managing stock of hardware in Polish Branch (Łódź, 3city and Warsaw) which involves: ordering/receiving hardware and preparing old hardware to be returned to vendor
• Maintaining control over our stock (laptops, PCs, monitors, printers)
• Performing asset updates
• Participating in projects
• Taking ownership for delivering services within the agreed service level and focusing on our end-users satisfaction

The position is based in Łódź. Five days presence at the office during the knowledge transfer period (approx. 2 months) is expected, later on – hybrid model.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

This is the right role for you if you:

• Communicate with a positive attitude to end users, colleagues, and vendors to create a good working climate
• Have team working skills combined with the ability to work independently
• Have a proactive approach and ability to adapt to different circumstances
• Are solution-oriented, able to make quick decisions, and have good organizational skills
• Are able to communicate with different stakeholders

Your background and skills include:

• Professional level English (a must)
• Advanced Excel skills
• Experience with databases
• BMC Remedy/Helix is an advantage
• Good knowledge of computers and Microsoft products (Office 365)
• WIN10/11 experience

What we offer

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop, and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics, and traits make us stronger together.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 31/01/2024.

We enable dreams and aspirations for a greater good.

Łódź - Oferty pracy w okolicznych lokalizacjach