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IT & DATA Business Solutions Analyst Commercial Sales, Warsaw

Client:

Danone

Location:

Warsaw, Poland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

d77f224fa148

Job Views:

40

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

Short Intro and About the Job

This role requires a deep understanding of SalesForce and project management to provide technical support and consultancy to our Business teams for CRM solutions. You will be instrumental in managing applications to ensure they meet business needs and comply with global IT&Data Governance principles.

Key Responsibilities:

1. Provide expert technical support and consultancy for CRM solutions, with a strong emphasis on SalesForce.
2. Manage daily operations of applications to ensure availability, effectiveness, and alignment with business requirements.
3. Offer functional user support based on internal SLAs, KPIs, and global IT&Data Governance standards.
4. Participate in or lead projects in close collaboration with business teams.
5. Continuously develop your knowledge of business processes and applications, ensuring thorough application documentation and user ownership.
6. Contribute to the development and alignment of IT&Data corporate standards.
7. Engage in supplier negotiations and work to measure and improve supplier performance.

About You

You will thrive in this role if you have:

1. A passion for IT solutions and a keen interest in how they transform business processes.
2. At least one year of experience in CRM implementation and support, with a strong focus on SalesForce.
3. Experience in an international environment, allowing you to navigate diverse business contexts effectively.
4. A curious and self-driven personality, with a strong openness to new ideas and creativity.
5. Well-developed communication, teamwork, and self-organization skills.
6. Fluency in English, both spoken and written.
7. Project management experience, which is highly desirable and considered a significant asset.
8. A background in the medical business is also an advantage.

If you are a dynamic individual with a strong technical background and the ability to drive CRM solutions in line with Danones global strategy, we would love to hear from you. Join us as an IT&Data Business Solutions Analyst and contribute to the evolution of our IT landscape, exceeding business expectations.

About Us, We offer and Whats next

At the Danone group we are fulfilling our mission, according to which „we bring health to as many people as possible”.

Behind our brands is always technology pushing them forward. We know that the future of business is IT and data. That’s why we use advanced and innovative IT solutions which are implemented in all Danone units around the world. We are currently developing an IT & Data Hub in Warsaw and in three other locations around the world: Kuala Lumpur, Mexico City and Paris. Those Hubs will support IT & Data vision: by 2025, data & technology are strategic differentiators of Danone, powered by an agile IT & Data organization.

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