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Global IS Manager for IS Integration & Orchestration Services

My role as Service Owner will lead integration platforms service lines, managing their full lifecycle roadmaps from design to delivery. I will ensure services are delivered on time, within budget, and meet customer expectations. I will oversee internal teams and global vendors to maintain high service quality and optimize costs.

Work model

Hybrid.

You Will Be Mainly Accountable For

• Leading the global ownership and strategic direction for integration platforms including MuleSoft, BizTalk, and AIS (Azure Integration Services), as well as assurance services such as User Access Management (UAM), audit compliance, and controls governance.
• Defining and driving integration strategy and innovation, modernizing core services through automation, cloud enablement, and enhanced user experiences, while balancing performance, compliance, and operational risk.
• Providing leadership and influence across high‑stakes stakeholder groups, including Business Area CIOs, Cybersecurity, Internal Audit, Legal, Enterprise Architecture, and Process Owners.
• Managing financial performance of services, ensuring cost optimization, value realization, and ROI across the integration platform landscape and assurance portfolio.
• Overseeing platform‑level compliance and assurance capabilities, ensuring SOX, ISO, GDPR, and other regulatory requirements are met.
• Driving innovation and future‑readiness through evaluation and adoption of emerging integration capabilities.
• Leading risk identification and mitigation efforts, proactively managing deviations, audit findings, and control weaknesses.
• Fostering cross‑functional collaboration across Infrastructure, Security, ERP, Application, and Compliance teams.
• Acting as a thought leader and transformation agent, championing platform simplification, governance maturity, and continuous improvement.

Qualifications For The Role

• 10+ years of experience in Integration Platform Operations, specializing in MuleSoft, BizTalk, and AIS.
• Minimum 5+ years of leadership experience managing cross‑functional teams, stakeholders, and vendors within a global service delivery environment.
• Proven experience in establishing and scaling global services around integration platforms.
• Bachelor’s or master’s degree in Computer Science, Information Systems, Business Administration, or related field.
• Professional certifications in ITIL, MuleSoft, BizTalk, or integration architecture are desirable.

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