In this role, you will have the opportunity to manage central monitoring and alerting platform which integrates all Core IS services in an architecturally complex environment requiring deep understanding of hosting, network and application services, common integration practices as well as best practices in terms of IT operations.
The work model for the role is: #LI_hybrid/remote
This role is contributing to the Core IS globally. Main stakeholders are IS Process Owners, IS Service Owners, IS Service Managers, IS Observability Framework Lead, IS Observability Monitoring Specialists, MSP PoC.
responsibilities :
Management of development, support and configuration of the central AIOps platform (APEX)
Configuration and management of integrations of monitoring sources (e.g. Dynatrace, Checkmk, Cloud native) with the platform
Configuration and management of outbound integrations of AIOps (ServiceNow, Snowflake, blue prism)
L3 support in case of technical issues
Continuous improvement and expansion of core capabilities of the platform
requirements-expected :
Excellent complex technical solving skills, the ability to think out of the box, and curious by nature. Scripting knowledge is important
An extremely good technical understanding of working within a connected and distributed environment model of multiple applications
Evidence of improving proactive event management or other processes across a medium to large organizations
The ability to work with 3rd party and internal service providers who manage the application, system software and production infrastructure
Excellent documentation skills with experience of creating support documentation for users and the Operations Team
Deep understanding of container orchestration services
Deep understanding of Agile methodology and DevOps concepts
Experience working with Windows and Linux operation system environments
A fundamental understanding of infrastructure and applications
Experience with infrastructure scripting solutions – PowerShell, Python, or similar
ITIL 4 foundation certification is preferred
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
corporate products and services at discounted prices
