HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our global team in the role of IKP Support Engineer (SRE) at Hybrid Integration Platform. Hybrid Integration Platform is one of the platforms that constitutes The Enterprise Infrastructure Area within IT function. The function powers the platforms that enable our internal clients to operate efficiently, securely, and with insight to accelerate the internal customer journey, increase service agility, and improve resilience. IKP Team provides containerization capabilities to our internal customers around the globe. IKP Support Engineer (SRE) will join the IKP Team to help to build, scale and maintain our IKP infrastructure. The best candidate will be responsible for ensuring the reliability, performance, and scalability of our systems, automate processes, and troubleshoot issues in production environments around the globe.
responsibilities :
Ensure the reliability, availability, and performance of the infrastructure platform.
Collaborate in diagnosing and resolving IKP infrastructure issues.
Support the deployment, configuration, and maintenance of Kubernetes platform.
Troubleshoot and resolve incidents, performance issues, and integration failures. Perform root cause analysis and implement reliability improvements.
Provide 24x7 support as part of an on-call Rota. Weekend support is required.
Plan duties and the other administrative tasks for a team in line with Polish Labor Code.
requirements-expected :
Solid technical knowledge and experience with Kubernetes administration. 3+ years of hands-on experience with Kubernetes administration. Strong knowledge of Kubernetes concepts and operations and troubleshooting tools. Understanding of containerization and orchestration. Experience with Unix administration skills. Experience with Service Meshes is a plus.
Understanding of ITIL processes and automation skills. Incident, Problem, Change Management processes are used at the bank to keep our changes safe and to learn from mistakes. Familiarity with infrastructure as a code.
Strong analytical and communication skills. You must know how to analyse data from logs and monitoring dashboards and communicate with the other teams the issues and problems to improve resilience. You must be able to work effectively within a team and across different teams.
Proficiency in English. We are a diverse company. Ability to communicate on a business level with everyone is a must.
offered :
Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
