Infrastructure Monitoring Specialist with French (Sourcing Requisition)

Expected

Operating system

Responsible for monitoring and callouts for PBPP auto incidents Daily Health checks and PMP4 auto incident resolution for Server DBA Network Storage Backup technologies in a P4x7 Data Centre Operations setup..

• 24x7 monitoring of ticketing tool, applications or monitoring tool consoles and take actions as per defined process
• First level troubleshooting and resolution of Auto generated incidents for Server, Database, Storage and Network technologies (PP, PM, P4 priority)
• Perform Daily Health
• Checks and taking actions as per defined process if any anomalies found
• Handle deployments on prod environment
• Call-out or escalate to LM or other stakeholders in case of any PB or PPauto incident as per defined process
• Coordination and follow up with vendors (Like IBM/HP ...etc) for issues related to software/hardware
• Prepare and send daily, weekly or monthly operations or status reports as required

• documentation
• issue tracking tools

• Well-being culture: medical care with Medicover, private life insurance, and Multisport card. But we
• went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Lets talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

• sharing the costs of sports activities
• private medical care
• life insurance
• no dress code
• parking space for employees
• extra social benefits
• redeployment package
• employee referral program
• charity initiatives
• access to courses e.g. Excel, VBA, RPA, Customer Care
• unlimited access to Udemy Business
• free chat/call with a therapist

• Interview with the recruiter
• Competency Tests/Language Verification
• Video call with a manager
• Final Decision

Capgemini Polska