Informacje o stanowisku

responsibilities :

• This position will support the newly reorganized Digital Workspace Experience (DWE) – Field Services organization. As an Infrastructure Field Lead, you will lead and participate in the onsite infrastructure team focused on desktop support, infrastructure support, conference room support, smart hands, remote hands, and edge computing operations.  In addition, you will:
• Manage and develop a team of technicians.
• Proactively own service delivery, metrics, and customer satisfaction.
• Coordinate location specific initiatives with proactive partnership with other IT product teams.
• Maintain strong stakeholder and vendor relationships.
• Ensure adherence to IT security, compliance, and country level regulations.
• Partner Enterprise Core Platforms Operations Strategy & Transformation (ECPOST) product teams and other Business Capability Areas (BCAs) to ensure alignment with strategic. priorities and adoption of automation into our IT & Business Operations.

• Bachelors degree in IT, Computer Science, Computer Engineering or equivalent experience in a related career field.
• 1 or more years of experience working in industry / business functional area.
• 1 or more years of working on major business/technology implementation programs.
• Ability to use analysis to prioritize business value.
• Subject matter expertise with appropriate business processes.
• Consumer/customer understanding and ability to implement product roadmap in support of business strategy.
• 1 or more years of work experience with IT infrastructure (network, desktop environments, printer).
• Strong understanding of technical terms, processes, and practices of products within scope.
• Fluent English (at least C1).

• Employment contract.
• Strong support for work-life balance, including flexible working hours (start time between 7:00 and 10:00 AM) and a hybrid work model at Business Garden in Poznań.
• Opportunities for professional development within the company, with strong support for internal career growth.
• Employee referral program.
• Additional vacation days based on length of employment.
• Holiday allowance when taking at least 2 weeks off.
• Daily use of a foreign language in a friendly international working environment.
• Private medical care, life insurance, sports card, meal allowance, language courses, a social fund budget, and various additional fun events in our office.
• Free access to our e-learning platform, featuring over 1,000 courses.

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• fruits
• integration events
• computer available for private use
• saving & investment scheme
• corporate library
• video games at work
• coffee / tea
• parking space for employees
• leisure zone
• extra social benefits
• holiday funds
• sharing the costs of holidays for kids
• employee referral program
• charity initiatives
• family picnics

Poznań - Oferty pracy w okolicznych lokalizacjach