monitoring and managing IT infrastructure, ensuring its performance, availability and security,
Microsoft Technology Support: Provide support for technologies related to the Microsoft ecosystem, including Windows, Office365 and Active Directory services,
knowledge of storage and virtualization technologies: Work with technologies related to storage and virtualization, particularly including skills related to VMware technology,
adherence to security and quality standards: Implement and adhere to ISO 20001 and 270001 standards to ensure a high level of IT security and quality,
utilizing ITIL management practices in daily work to help improve IT infrastructure management processes,
regularly reporting your work and progress to your supervisor, the IT Operations Manager, and working with other teams to share information and resolve issues,
