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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Meet the Industry X Team. In Industry X we shape the future of making things, and the things we make. Our Industry X Team drives innovation by delivering the best‑in‑class management consultancy based on industrial experience leveraged by the latest technologies for global clients listed on the Fortune Global 500. We have helped businesses adopt and implement new ways of working for years, with a project portfolio that stretches across manufacturing, energy and process industries and has a proven record of fueling clients’ growth.

THE WORK

• Working closely with client business stakeholders to understand their requirements and provide optimal solutions in aftersales, warranty and spare parts management processes.
• Development, optimization and reshaping of aftermarket service operations, focusing on warranty optimisation, spare parts optimisation (including parts pricing & inventory) and supply chain management, and bridging business processes with technology (e.g. SAP, business intelligence tools).
• Leading technology platform solutioning, implementation and enhancement projects, including planning, design, fit/gap analysis, build and configuration, testing, cutover and other deployment activities.
• Collaborating with cross‑functional teams to ensure seamless integration with other ERP modules.
• Master Data Management and Governance focused on asset maintenance operations, MRO supply chain, quality assurance and warehouse management.

We are delivering our work mostly remotely but will often work closely with clients in their offices. Willingness and ability to travel to client locations across Europe and occasionally elsewhere is required. Some in‑person time for collaboration, learning and relationship building will also be necessary. As an employer we will be flexible to support your specific work/life needs.

WHAT’S IN IT FOR YOU

• Thrive in a dynamic, international, and multicultural environment, embracing challenges as opportunities and committed to your constant progress.
• Opportunity to gain exceptional experience on the Polish market, skills, knowledge and experience on large‑scale international projects fostering your development and unique skill set.
• The unique chance to work in a global network using state‑of‑the‑art tools and technologies, and gain one‑of‑a‑kind experiences with best know‑how, broad access to certifications and professional industry‑recognised training dedicated to ongoing improvement and dynamic professional growth.

HERE IS WHAT YOU’LL NEED

• Experience working in aftermarket service operations, including warranty optimisation, spare parts optimisation (pricing, inventory) and supply chain management, preferably in industrial or automotive sectors.
• Strong experience with SAP SD/CS or related modules (at least Key User) and deep knowledge of business processes with a focus on aftersales, especially warranty and spare parts management.
• Proven ability to work creatively and analytically in a problem‑solving environment.
• Project Management skills and proficiency in analysing and translating business requirements to technical requirements and IT architecture.
• Experience in project management activities such as planning, deliverables development, execution monitoring, stakeholder relationship management, risk mitigation and change request management.
• Change Management experience reviewing existing processes, defining future state processes, developing training materials and delivering training sessions to business users.
• Excellent business English communication skills (written & spoken). Knowledge of German or French is appreciated.
• Analytical and quantitative skills with the ability to use hard data and metrics to back up assumptions and develop business cases, and to communicate insights to others.
• Experience in developing analytics models to drive cost‑to‑serve optimisation in service operations, and an understanding of manufacturing processes is well received.
• Ability to work in a rapidly changing environment where continuous innovation is desired.

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don’t meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

WHAT WE OFFER

• Employment contract (Umowa o pracę).
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical and language training, access to e‑learning platforms, Gallup test, GenAI training, possibilities for co‑financing courses and certification).
• Employee Assistance Program – legal, financial and psychological consultations.
• Accenture employees eligible for the Employee Share Purchase Plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care and life insurance.
• Access to the WorkSmile platform (possibility of using a wide range of products and services, including the Multisport card).

OUR BELIEFS

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long‑lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed into everything we do for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture can be found here:

https://www.accenture.com/pl-pl/privacy-policy

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Strategy/Planning and Consulting

Industries: Business Consulting and Services