The position is responsible for providing support to numerous groups within the organization. He/She assists in conducting data gathering and analysis to support the process improvements and operational planning activities. This position compiles data, develops reports, conducts periodic audits, and produces forecasts. He/She participates in time study and operational improvement activities.

Responsibilities:

• Gathers and analyzes data necessary to develop work measurement and process improvements.
• Maintains data within operating plans to highlight conditions and areas for potential change.
• Verifies the proper application of work measurement to ensure accuracy.
• Conducts audits to identify areas and processes not in compliance with standards.
• Discusses and records non‑compliant exceptions.
• Develops action plans and obtains management corrective action commitments.
• Assesses the impact of long and short range forecasts on operating plans.
• Responds to ad hoc reporting and analysis requests and utilizes various programs to compile statistical reports.
• Maintains forecasts, operating plans, and tracking spreadsheets for future reference.
• Develops annual staffing projections based on trends.
• Communicates Business Needs.
• Contributes to the development of implementation plans.
• Supports and maintains internal stakeholder relationships.

Qualifications:

• Bachelor’s Degree or International equivalent - Preferred
• Bachelors Degree or International equivalent in Engineering or related field - Preferred
• Understanding of operational barriers and failures, and identifies/improves designs, methods, processes, and flows through collaboration
• Technical minded with ability to resolve issues related to information systems reporting, report generation and storage, customized reports, and data integration, and writes complex queries and creates databases as needed
• Experience with Microsoft Office Applications
• Experience using advanced Access and Excel functionalities, (Pivot tables, V-look ups, database creation/maintenance, etc.) - Preferred

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Analyst and Strategy/Planning

Industries

• Insurance

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